Privacy Policy

Introduction

At Reach Stretch Studios (the “Company” or “We”), we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

On this Website.
In e-mail, text and other electronic messages between you and this Website.
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our contact us link.

Information We Collect About You And How We Collect It

We collect several types of information from and about users of our Website, including information:

by which you may be personally identified, such as name, postal address, e-mail address, telephone number or ANY OTHER INFORMATION THE WEBSITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW (“personal information”);
that is about you but individually does not identify you, and/or
about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
From third parties, for example, our business partners.

Information You Provide To Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
Records and copies of your correspondence (including e-mail addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons: Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products or services that you request from us.
To provide you with information about our services
To provide you with notices about your account/subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
To fulfill any purpose for which you provide it.
For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure Of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “e-mail a friend” feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use And Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing And Correcting Your Information

You may send us an e-mail via our contact link to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes To Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact via our Contact Us link.

Thank You for Visiting the Website.

Privacy Policy

Privacy Policy for Reach Stretch

We respect and are committed to protecting your privacy. This privacy statement explains the Personal Information we collect, how we process it, and for what purposes. This privacy notice is governed by Reach Stretch, LLC (“Reach Stretch”) on behalf of the organization identified on this site (“Reach Stretch”).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By using this Website, you accept the terms of this privacy policy and the data use practices described. By calling Reach Stretch and/or it’s representatives directly, you accept the terms of this Privacy Policy and acknowledge that you will receive future communications via phone, text, email.

Personal Information we collect

Personal Information is information, or a combination of pieces of information, that can be used to identify you. Your health and Personal Information is collected, maintained, stored, and protected in accordance with all applicable data privacy laws. We collect the following types of information:

Demographic information: You may provide us with your name, gender, age, and contact information such as email address, phone number, and address.
Information about your health: You may provide us with information relating to your medical condition and diagnosis. This includes answers to questions about your symptoms, prescription information, treatment history, family health history, diagnosis, and other relevant information pertaining to your health.
Health insurance information: You may provide us with information about your health insurance coverage.
Tracking: Our servers collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.

How we obtain Personal Information

Reach Stretch only obtains and uses Personal Information that we actually need in order to perform and improve our services. We obtain your Personal Information in a number of ways, specifically when you:

Provide it through completing an online form, questionnaire, quiz or survey on our site.
Provide it while communicating with our call center representatives via telephone, email or text.
Visit our website. We automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services.

How we use your Personal Information

We will use your Personal Information for the following:

Verifying your identity to ensure all communications are secure and confidential
Responding to your inquiries or requests
Facilitate appointment scheduling
Delivering educational or marketing information, products and services to you, including that which may be relevant or helpful based on your answers and feedback through surveys and questionnaires (you will always have the ability to “opt out” of any such communications or programs).
Internal business purposes or analytics, including to analyze a specific patient population or evaluate patient programming
To help us improve our services by understanding site usage.

Sharing Personal Information with Third Parties

Under no circumstances shall Reach Stretch or Reach Stretch sell your personal or health information to third parties for marketing or sales programs.

Please note that Reach Stretch and/or Reach Stretch may engage other parties to carry out the activities described above, and in those cases ensure those third parties maintain appropriate data privacy and security safeguards to protect your personal and health information.

Security measures for Personal Information

The security of your Personal Information is important to us. We follow generally-accepted standards to protect your personal information. When we transmit data over the internet, we protect it through the use of encryption. Reach Stretch complies with applicable data protection laws, including applicable security breach notification laws.

Use of Cookies

Reach Stretch and/or Reach Stretch may use third-party analytics services like Google Analytics provided by Google Inc. (“Google”), Facebook pixel service provided by Facebook, Inc.(“Facebook”), or other similar products that may use Cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser which enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies may be deleted from your computer or device at any time by utilizing the appropriate web browser settings.

Reach Stretch and/or Reach Stretch may use cookies to:

Develop and show more relevant content you may be interested in, such as our products, services and causes.
Serve relevant ads on platforms such as Google or Facebook.
Limit the number of times that you see an ad so you don’t see the same ad over and over again.
Measure the performance of ad campaigns across different browsers and devices used by the same person.
Gain insights about the people who visit our website and/or view our digital materials.

By visiting our website, you acknowledge that you accept and consent to our privacy practices as well as those of Google Analytics, Facebook pixel or other products referenced in this policy

Your California Privacy Rights

In addition to the privacy information described in this privacy policy, California Residents have additional rights under the California Consumer Privacy Act of 2018 (CCPA). Subject to certain limitations, California residents have the following rights:

Right to Notice. You have the right to receive notice about the categories of Personal Information we have collected about you within the last 12 months, the sources from which that information was collected, the third parties we share information with and whether we have sold your personal information.
Right to Access. You have the right to receive a copy of your personal information.
Right to Delete. You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to non-discrimination. You have the right to not be discriminated against for exercising any of the above-listed rights.

To exercise the access, notice, and deletion rights described above, please submit a verifiable consumer request by emailing us at privacy@reachstretch.com.

Children’s Information

We do not knowingly collect Personal Information online from children under the age of 13. If we learn we have collected or received Personal Information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@reachstretch.com.

Contact Information

Reach Stretch has appointed a Privacy Officer to oversee our management of your Personal Information in accordance with this privacy policy. If you have any questions or concerns about our privacy practices with respect to your Personal Information or wish to exercise any of the above rights, you can reach out to our Privacy Officer by sending an email to privacy@reachstretch.com or by writing to Privacy Officer, Reach Stretch, 11211 Taylor Draper Lane, Suite 115, Austin, TX 78759.

Changes to our Privacy Policy

This privacy policy may be updated from time to time. When updates are made, the version date located at the bottom of this policy will also be updated accordingly to reflect when revisions have been made. It is advisable to revisit this page and reread this policy to see if any revisions may affect you.

Last Update: 10/30/2020

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Privacy Policy

Introduction

Children Under The Age Of 13

Information We Collect About You And How We Collect It

Information You Provide To Us

Information We Collect Through Automatic Data Collection Technologies

Third-party Use of Cookies and Other Tracking Technologies

How We Use Your Information

Disclosure Of Your Information

Choices About How We Use And Disclose Your Information

Accessing And Correcting Your Information

Data Security

Changes To Our Privacy Policy

Contact Information

Services

Help

Contact Information

Connect With Us

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