CANCELLATION POLICY

REACH STRETCH STUDIOS

MEMBERSHIP CANCELLATION POLICY

This cancellation policy is effective immediately.

INTRODUCTION

If membership is canceled during your initial membership term, monthly investments for the balance of your commitment is due and your card with be processed immediately. Exceptions will be provided with a doctor’s recommendation to cease therapy or if you move more than 25 miles away from a Reach Stretch Studios location. All cancellation requests MUST be accompanied by written proof of relocation (e.g., executed Mortgage or Rental agreement, utility bill, car insurance) or submission of your Physician’s statement that you can no longer receive stretch services.

SESSION CANCELLATION POLICY

This cancellation policy is effective immediately.

A 12-hour notice is required to cancel an appointment unless in a pre-approved emergency. A no call or no show for scheduled appointments will be considered a full use of that session and will deducted from your session balance. Late arrival could result in a shorten session time.